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Lost & Found

If you lost an item while riding a taxi, this is a free tool for you. Posts with pictures has high success rate. Along with posting your lost item here, please follow the steps bottom of this page to increase your changes for recovery.

Tips to Help You Find Your Lost Property:

  • If you left your cell phone inside a vehicle, try calling your cell phone as soon as you discover it is missing.
  • Drivers frequently attempt to return property directly to its owner. If you were picked-up or dropped-off at a major transportation hub, including airports and rail stations, try calling the lost and found department at that location.
  • If you were picked-up or dropped-off at a hotel, contact the concierge or security office.
  • Keep in mind that another passenger may find your property and contact you directly.

Reported Items

Proof Date/Time Lost Property Lost Customer Name Created On
2019-06-07 05:30 PM Macbook Air Roshan Panjwani 08 Jun 2019
2019-03-13 06:04 PM Lost my messenger bag Andrew Tilo 22 Mar 2019
Report Lost Property

All Ride Companies Has Designated Procedures To Recover Items

If you paid via credit card in yellow/green taxi

1-Call the following 2 companies

between them, they cover transaction processing for all yellow / green NYC taxis, and will have your records:

  • Veriphone: +1-718 752 1656 (expedited NYC-focused #)
  • CMT: +1-718-937-4444

2-One of these companies will provide you the following

  • Medallion # from the transaction
  • Managing company of the taxi and contact #

3-Call the company / contact # provided

Identifying the medallion. They will put you directly in touch with the driver who has your item, and will hopefully return it to you expediently. Yay!

If You used Uber/lyft/Via or Any other Provides

Contact them directly for driver information

If you found an item:

between them, they cover transaction processing for all yellow / green NYC taxis, and will have your records:

  • Step 1: Check to see if anyone reported the lost item
  • Step 2: Contact them directly via email or phone

Lost Item procedure

The more places you report, the better your chances.

  • Step 1: Check your receipt for contact information
  • Step 2: Report here
  • Step 3: Report with 311 or your state lost and found department